Terms and Conditions

1.1  Terms and Conditions apply to the photographic print service offered by SG Thompson. [Confirmation of instructions via email / written request for our services will constitute acceptance of these Terms and conditions. 
1.2  The photographic print service offered by SG Thompson is managed by Graham Thompson.
2. Fees and payment terms.
2.1  The prices for the supply of images/prints are set out on the SG Thompson web site: https:// www.sgthompson.co.uk.
2.2. We shall invoice you on delivery, invoiced amounts shall be due and payable once the goods have been delivered.
2.3  Unless agreed otherwise, the fees for the images/prints shall be payable on demand.
2.4. The time stipulated for payment shall be of the essence of these Terms and Conditions.
2.5. Failure to pay within the period specified shall entitle us to charge you for costs and expenses incurred in recovering late payments, and to charge interest at the rate then in force in accordance with HM Government’s Late Commercial Payments advice: see https://www.gov.uk/late-commercial- payments-interest-debt-recovery.
2.6   SG Thompson is not currently registered for Value Added Tax (VAT), so the price of the images / prints is not subject to Value Added Tax.
3. Risk.
3.1  As soon as we have delivered the images/prints, you will be responsible for them and we will not be liable for their loss or destruction.
3.2. If you delay a delivery of the images/prints to you, our responsibility for everything other than damage due to our negligence will end on the date we agreed to deliver them.
4. Delivery.
4.1  We will deliver the images/prints at or to the address you specify for delivery in your order.
4.2  We cannot accept any liability for any loss or damage once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).
4.3  We will aim to deliver by the date quoted for delivery, but delivery times are not guaranteed and if delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
5. Copyright and ownership of the Goods.
5.1  Copyright is held by SG Thompson.
5.2  You will only own the rights to use the images/ prints, once they have been successfully delivered and when we have received cleared payment in full.
5.3  Images /prints supplied are not for resale, nor may they be re-used or re-purposed without agreement for further fees and licensing.
6. Warranty.
6.1  We warrant that the services performed under this Agreement shall be performed using reasonable skill / care and of a quality conforming to standards and practices used within the photographic profession.
7. Cancellation.
7.1  If you need to cancel instructions which have already been given to us, you must let us know as soon as practical.
8. Liability.
8.3  In the event of our losing or damaging your goods, we will pay for the reasonable costs of the repair or replacement (less wear or tear) of the item or provide you with a full refund if we have been negligent.
9. Customer Services.
9.1  Please read these conditions carefully. If you are uncertain as to your rights under them or you want any explanation about them please contact graham Thompson directly by email, telephone or via the Contact form on the SG Thompson website https://www.sgthompson.co.uk.
9.2  If you are unhappy with any aspect of our service, please contact Graham Thompson directly by email, telephone or via the Contact form on the sgthompson web site at https://www.sgthompson.co.uk that site also shows the email and contact telephone numbers.
9.3  Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.
10. Changes to Terms and Conditions of Business.
10.1. We reserve the right to make minor changes to this Agreement from time to time. The most recent document will be available on the SG Thompson web site at https://www.sgthompson.co.uk and will show the date of the last update.